Final sale items

All items purchased on clearance is non-refundable and not available for refunds or exchanges.

How do I return my order 

We are sorry this item was not a fit for your closet and that you would like to return your product. Connie’s Closet want you to be happy with your purchase and the service you receive from us. To help you return or replace your item please send us in an email your order number and a detailed description of the issue. The item must be in its original condition (no exceptions).

Please contact us via email before processing your return therefore your item is approved and upon receipt we can process your order immediately. Items may be returned within 30 days of delivery. Unfortunately, once this date expires your credit will forfeit. Please do not send returns to the address on the package. Please fill out our exchange form, which is included in your package. If your package did not include a return form simply include your name, email, phone number, order number and address inside the package. All return items are shipped at customer's expense.

All original shipping fees are non-refundable. Return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an undeliverable address. The customer will also cover any re-delivery costs. We are not responsible for USPS not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package.

Please note: All returned items must be unworn and unwashed (free of any stains from makeup, deodorant, odors, or wear) with all Connie’s Closet and product tags attached.

Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us immediately. Items not received in good condition, free of any odors, stains, and damages will NOT be accepted and customer will be notified that they must pay reshipping fees to have the items sent back to them. 

If we suspect a customer of ward-robing, or wearing the items and sending them back no credit will be issued and they will be blocked from our site. Please be sure to check all clothing upon receipt for damages. If you notice any item to be damaged or received an incorrect size, please contact us within 3 business days of receipt of your item.

Please ship return orders to our corporate address:

Connie’s Closet 

1245 S Michigan Ave Suite #139

Chicago Illinois, 60605